Announcements SHOPPING GUIDE
18 Jun 2020
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- Domestic shipping by CJ Logistics, Overseas Shipping by FedEx
- Parcels are only dispatched on business days.
- Parcels will be shipped within 1-3 days after the order confirmation.
- Depending on areas and countries, it may be delayed later than the scheduled delivery date.
- It is unavailable to cancel the order on the step ‘Preparing for Shipping’
Return and Exchange Guide
- Please use ‘My Page > Order Detail > Order Details’ or ‘My Page > Support > Submit Inquiry’
- For defective and wrongly-shipped items, it is available to exchange and return for free in 30 days after you receive your order.
- It is available to return/exchange your order due to change your mind or wrong order, but the buyer is responsible for round trip shipping costs.
- The followings are not eligible for returns/exchange:
- When the seal, tags, packaging has been broken or removed.
- When the items have been damaged, used or defective.
- When the item reported after 7 days from the date of receiving.